Unified Communications and Collaboration (UC & C) is the integration of real-time applications such as video presence, IM, email, voice mail, fax, video conferencing, web collaboration and CRM. Through the integration of all of the various forms of workplace communication, UC&C provides for a number of operational advantages for both large enterprise and SMBs alike. Through the enabling of multiple...
Agility, automation and enhanced operational efficiency are key to succeeding in the competitive and dynamic telecommunications marketplace. With billing, rating, routing, finance,deal, dispute and regulatory compliance, today’s telecom operators and carriers must juggle many moving parts when it comes to their wholesale business. The challenge of managing interconnections with multiple customers, vendors and fellow carriers is further compounded by disparate...
Internet has become by far the most acceptable mode of communication for mankind, helping them to be connected with the world outside. Internet is now the elementary need for any business along with having a state-of-the-art communication system. Businesses these days are migrating to IP based communication where they can use the existing LAN setup rather than invest and maintain...
According to a report “The future of International Wholesale” by Hot Telecom, the international wholesale traffic is steadily shifting from the larger operators/carrier to the smaller ones. Much of the wholesale traffic carried across the world today is through these smaller Tier 2/3 carriers/aggregators, and poised to grow further. These carriers/aggregators have the advantage of local presence, which in turn...
VoIP (Voice Over Internet Protocol) is one emerging area of business that helps young and ambitious entrepreneurs to prove their mettle and get you rolling in no time. These entrepreneurs enter with a vision to create their name and of course a bag full of money. Unfortunately most of them fail – According to Bloomberg, “8 out of 10 entrepreneurs...
Communication industry today has changed drastically with the evolution of Internet Protocol (IP) and its biggest impact can be seen in the altered way of communication adopted by Enterprises. Before advent of IP, enterprise communication was limited to voice intercommunication (intercom) using copper wires laid within office premises, and communication to outside world was depended on TDM trunks i.e. PSTN,...
A colossal shift in mobility space is in the offing; with the marrying together of messaging and commerce, former being the proven veteran of the telecom industry, while latter a new entrant, grabbing routine attention at telecom and financial innovation forums. Read this for example – a third of facebook users will be able to order food, buy products and...
VoIP market has been one of the fastest growing markets in the world, in recent times. While, mobile technology changed the way we work and live, IP is the emerging technology to bring forth further changes in how people interact and communicate. With communication services now moving towards an IP focused environment, there has been significant development in building and...
Myanmar is one of the last frontiers of the world. After having opened to free market in the recent past, telecom and banks are 2 of the most booming sectors. Recently I was having with discussions with a bank in Myanmar over their plans for mobile commerce. With the rudimentary nature of digital services in this country, NFC as a...
The woes of telecom operators continue unabated – dwindling revenues, saturated market space and south bound margins just to name a few. For telcos’, the writing is on the wall – revenue from traditional sources are declining & bulk of the future growth is going to be driven by new access technologies like VoIP, VoLTE and Mobile data. VoIP...telcos' redeemer?...
