Category Archives: Blog

Friedhelm Hillebrand and Bernard Ghillebaert developed the concept of SMS in 1984 but the first text message “Merry Christmas” was sent in 1992 by Neil Papworth to Richard Jarvis from a PC, due to mobile phones not having a keyboard. Nokia was the first handset manufacturer to have a phone line that supported SMS text […]

With an access to more powerful messaging features of Rich Communication Services (RCS), SMS is the new way forward for the Android users. The RCS Market is expected to reach a considerable CAGR of 12.5% during the forecast period 2021-26. Text Messaging is still one of the most preferred means of communication across the globe. […]

Businesses all over the world are using cloud technology to improve productivity, cost savings, and cooperation. Cloud technologies have swiftly changed our world, their uptake in the healthcare industry is growing steadily. While the healthcare industry is becoming more open to innovative cloud VoIP technology, the industry leaders and the multitude of technology partners are […]

The digital disruption has triggered a massive wave of transition and most industries are left with no choice but to devise new strategies to protect their revenue streams. Shop owners listing their products on e-commerce website giants like Amazon, banks delivering their key services through mobile applications are just a few examples of such strategies. […]

Digitization is evolving as a fundamental source of systemic transformation in the world. The telecom industry is at the frontlines of this revolution, both as a business ecosystem witnessing substantial change and as a significant promoter of global digitization. As telecom businesses are aware of the benefits that digitalization offers, and 65% already have a plan in […]

While navigating ways through the twists and turns caused by the COVID-19 pandemic, most industries have gracefully surrendered to the dominance of digital technology and connectivity. Telecommunications is one such industry. As 2022 is here, and we continue to face the wraths and unpredictability of the pandemic impact, telecom operators will need to embrace a […]

As the world moves beyond the new realities of the business ecosystems amid pandemic crises, industries are relying on the telecom business. Small and medium enterprises are fighting hard to survive the competition, while others are trying to keep up with the growing customer expectations. This is where the telecom industry has played a significant […]

The Telecom industry has survived what could have been the biggest blow by a pandemic and is armed with the learnings of the past two years, ready to scale new heights- now looking forward to opportunities and challenges in a controlled, reactive, demanding, and dynamic environment. Throughout the pandemic the industry has tried it’s best […]

The global carrier wholesale market adjusts to a series of systematic risks brought on by transformations in wholesale business and technology. All the global wholesale carriers are facing huge pressure for speeding up the launch of new services and lower their voice exposure. Many businesses have adopted digital technology, but many carriers have not. Carriers […]

As the world moves toward digitalization, automation, and innovative software, expectations are increasing for on-demand and customizable services for both enterprises and end consumers. When online, playing games, or on a video call, customers expect sub-millisecond latency and jitter, or consistency in quality of video and/or audio. Flawless services are similar to a puzzle with many […]