Category Archives: Blog

6 Steps to Change Your VoIP Provider for Better

6 Steps to Change Your VoIP Provider for Better

Irrespective of its size, a company’s phone system is a critical component that demonstrates the ability of the business in delivering seamless services and respond to its target clients. When it comes to phone systems, it is imperative to realize that VoIP technology is currently advancing with each passing day. The technology has revolutionized the […]

How to Keep Away from VoIP Security Threats: A Quick Guide

VoIP phone systems are becoming exceptionally popular in the current business world for the ease and savings they offer in business communication. The benefits of these phone systems have been propagated everywhere making traditional telephony nearly redundant. Though VoIP has significantly simplified and upgraded the way business communication takes place today, it brings along with […]

IoT – A New Opportunity for the Messaging Industry

Messaging Industry

We are living in a world where the new generation believes in texting rather than calling up. OTT messaging platforms as well as Short Messaging Service, commonly known as SMS, are the preferred modes of communication and the go-to options for brands to market their products. The humble SMS has several other applications such as […]

The Role of A2P Messages in Enhancing Customer Engagement

a2p messaging solution

Businesses today must guarantee the continual presence and engagement of their potential client base through all the social media platforms as well as their website. Investment in enhanced business communication has become primary for businesses to successfully sell their products and services. However, social media promotions are no more enough to engage the customers as […]

5 Key Drivers for the Rise in Enterprise Messaging

5 Key Drivers for the Rise in Enterprise Messaging

The first-ever SMS in the world was sent on 3rd December 1992 by Neil Papworth, that said, “Merry Christmas.” For the convenience they provide, messaging services have been used for various purposes since then. The 2000s saw the growth of person-to-person (P2P) messaging while the 2010s have seen a surge in the growth of application-to-person […]

How COVID-19 Helped Transform the Telecom Wholesale Industry Landscape?

Wholesale VoIP Termination Provider

Every industry has experienced major impact since the onset of COVID-19, and telecom industry is no stranger. Undeniably there have been some major disruptions in the telecom space. The industry has seen close to 80% dip in international roaming clearly due to the lack of travel. Similarly, there are other telecom services that have also […]

UCaaS vs CPaaS: Which is the Best for Your Business?

UCaaS or CPaaS

Times have changed and so has the technology. Mobile technology gained prominence particularly in the 90s when companies like Nokia, Motorola entered the homes and changed the scenes thereafter paving way for more advanced technologies. Owing to the growing work from home concept, enterprises today are moving from ‘on-premises’ to ‘cloud-reliant’ communication offerings. For enterprises, […]

Telco Fraud Prevention Strategies and Revenue Assurance in the 5G Era

revenue assurance

The market innovations presented by 5G has helped to reduce latency with faster connection speed and higher device capacity but at the same time it is posing a challenge for telecom companies. As data travels quickly across the world, linking apps, devices, and users, and providing services at a lightning speed, telecom companies are scrambling […]

Top 6 Trends in Cloud Services That are Shaping Businesses

Trends in Cloud Services

Workplaces globally have accepted the ‘new normal’ of working culture by decentralizing which has exponentially increased the technology needs of businesses. In 2021, businesses are looking for agility and cost efficiency to combat the aftermath of economic shutdowns. And the cloud platform has become the inevitable solution. If we look at the telecom industry, cloud […]