Times have changed and so has the technology. Mobile technology gained prominence particularly in the 90s when companies like Nokia, Motorola entered the homes and changed the scenes thereafter paving way for more advanced technologies. Owing to the growing work from home concept, enterprises today are moving from ‘on-premises’ to ‘cloud-reliant’ communication offerings. For enterprises, […]
Category Archives: Blog
In the digital era, the telecom industry provides ample services to its customers apart from calling. With these increased services, the telecom industry has become a goldmine of data. Thus, it has become highly prone to risks and different types of frauds. A fraudster can be sitting inside the company’s premises or even half-way across […]
2020 remains to be a year of irony. While some industries struggled to survive, few others had the challenge of addressing the massive surge in demand. One such industry was telecommunication that saw a jump in demand when most offices and schools across the world shifted base. There was a manifold increase in the demand […]
The first-ever SMS in the world was sent on 3rd December 1992 by Neil Papworth, that said, “Merry Christmas.” For the convenience they provide, messaging services have been used for various purposes since then. The 2000s saw the growth of person-to-person (P2P) messaging while the 2010s have seen a surge in the growth of application-to-person […]
Every industry has experienced major impact since the onset of COVID-19, and telecom industry is no stranger. Undeniably there have been some major disruptions in the telecom space. The industry has seen close to 80% dip in international roaming clearly due to the lack of travel. Similarly, there are other telecom services that have also […]
Businesses today must guarantee the continual presence and engagement of their potential client base through all the social media platforms as well as their website. Investment in enhanced business communication has become primary for businesses to successfully sell their products and services. However, social media promotions are no more enough to engage the customers as […]
VoIP phone systems are becoming exceptionally popular in the current business world for the ease and savings they offer in business communication. The benefits of these phone systems have been propagated everywhere making traditional telephony nearly redundant. Though VoIP has significantly simplified and upgraded the way business communication takes place today, it brings along with […]
We are living in a world where the new generation believes in texting rather than calling up. OTT messaging platforms as well as Short Messaging Service, commonly known as SMS, are the preferred modes of communication and the go-to options for brands to market their products. The humble SMS has several other applications such as […]
Irrespective of its size, a company’s phone system is a critical component that demonstrates the ability of the business in delivering seamless services and respond to its target clients. When it comes to phone systems, it is imperative to realize that VoIP technology is currently advancing with each passing day. The technology has revolutionized the […]
SMS communication has continued to be the go-to option for businesses to stay in touch and drive customer engagement during these unprecedented times. It is one of the most convenient means of communication to get the message across to anyone with a cellular connection. Not to forget, SMS has a wider outreach than OTT or […]