Category Archives: Blog

Revolutionizing Communication within Education Institution– A Unique Value Proposition

Internet has become by far the most acceptable mode of communication for mankind, helping them to be connected with the world outside. Internet is now the elementary need for any business along with having a state-of-the-art communication system. Businesses these days are migrating to IP based communication where they can use the existing LAN setup […]

The changing wholesale business model for Telco’s

wholesale business model

According to a report “The future of International Wholesale” by Hot Telecom, the international wholesale traffic is steadily shifting from the larger operators/carrier to the smaller ones. Much of the wholesale traffic carried across the world today is through these smaller Tier 2/3 carriers/aggregators, and poised to grow further. These carriers/aggregators have the advantage of […]

Unified Communications & Collaboration – The What and the Why….

Unified Communication

Unified Communications and Collaboration (UC & C) is the integration of real-time applications such as video presence, IM, email, voice mail, fax, video conferencing, web collaboration and CRM. Through the integration of all of the various forms of workplace communication, UC&C provides for a number of operational advantages for both large enterprise and SMBs alike. […]

Communication Journey: Wire to Wireless

communication journey

During a discussion with one of my friends,I was left wondering how things have evolved radically for Enterprise communication, from desk landline phones to Mobile App based calling. Now, one can have features like presence, file sharing, messaging, video calling, auto attendant and much more at their disposal, anywhere. Many enterprises still communicate in the […]

Transition from multi-channel to Omnichannel banking

Omnichannel Banking

MFS’ bastion of disruption has been built on two key principles of “Moving currency electronic” and “multi-channel”. MFS, in essence, is a “middleman” that doesn’t own anything – it simply facilitates convenient access to fundamental monetary services and range of Value added services through its multi-channel APIs with core peripheral systems viz. CBS, Remittance hub, […]

Upgrade from CRM to TRM to Increase Telecom Services Revenue

Upgrade CRM to TRM

U.S. telecom industry spending is projected to reach $1.4 Trillion USD and global telecom spending will reach $5.6 Trillion USD in 2015, according to Plunkett Research. Worldwide, the VoIP service market alone reached nearly $70 Billion USD in 2014, fueled largely by growth in business VoIP services, according to Infonetics Research. Business voice services are […]

Cloud-based IP PBX: One Small Step for Cloud, One Giant Leap for Unified Communications

clould based ipx

Increased availability and accessibility of the cloud is driving the steady adoption of hosted Internet Protocol (IP) telephony and Unified Communications and Collaboration (UC & C) services such as cloud-based IP Private Branch Exchange, or cloud IP PBX.Frost & Sullivan estimates that the installed user base is expanding at about 25 to 30 percent year-over-year.The […]

Conquering Top Conferencing Service Challenges

conferencing service challenge

Globalization of business, the emergence of workforce mobility, and the advancement of Cloud computing have all played key roles in transforming traditional communications, giving rise to a host of new technology advancements that have changed the way individuals connect and interact. One of these advancements set to become increasingly popular in the coming years is […]

BridgeVoice™ to Launch New Automated Carrier Platform at ITW 2016 in Chicago

BridgeVoice Pluto

According to research by Statista, VoIP usage grew from 147 petabytes of data in 2011 to 156 in 2015, and that number is only projected to increase. As the need for VoIP services proliferates across multiple industries, VoIP service providers and carriers require a new way to conduct business. One that can offer access to […]