Category Archives: Blog

Top 10 Ways to Improve Enterprise Messaging Security

Enterprise Messaging Security solution provider

A2P business messaging, also known as enterprise messaging, is an efficient and cost-effective way for brands to communicate with their customers. Business use of mobile messaging is on the rise despite predictions of its demise as more platforms are coming together to help companies recognize the potential of A2P messaging solutions. Travel, banking, and retail companies […]

VoIP Termination Issues: What They are and How to Prevent Them

VoIP Termination Issues 2023

Before the arrival of VoIP (Voice over Internet Protocol) to the market, all phone calls were routed through the public switched telephone network. These calls were long-distance and international, which made them pricy. As a result, most small or medium businesses could not afford to expand their reach to global markets. But the entire scenario […]

All You Need to Know About VoIP Virtual Assistants

voip virtual assisstants

The world constantly utilizes smartphones to keep connected to both the physical and digital worlds. The internet is used for a variety of purposes, including information searches, product purchases, and playing their favorite music. On the other hand, virtual assistants give us the freedom to use voice commands to navigate the web rather than typing […]

Where is VoIP Heading with Emerging Technology

The Future of VoIP

Over the last two decades, the global VoIP market has grown at an exponential rate. The industry displays no signs of decelerating, thanks to ongoing technological advancements, government support, and business adoption. Voice over Internet Protocol (VoIP) began as a low-cost replacement for traditional landline and private branch exchange (PBX) systems. Call quality was lower […]

EPABX vs. VoIP PBX: Which is the Right PBX for Your Business?

VoIP Technology

Communication is essential to any organization’s success in today’s fast-paced corporate world. For communication with customers, partners, and employees, a dependable and effective phone system is crucial. Businesses have long relied on Private Branch Exchange (PBX) systems to manage their phone lines. However, as VoIP solutions and technology developed, the PBX changed, with more recent […]

Telecom Liberalization in Ethiopia: Amplifying ICT Market in Africa

Transforming Telecom Industry in Ethiopia

With the expansion of the continent’s physical infrastructure and the liberalization of the telco sector, Ethiopia’s information, voice communication, and technological infrastructure also evolved. Heavy commercial expenditure in other areas of the economy was stimulated by industry competition. The result of liberalization also includes the creation of community-based organizations that continue to give communities the […]

Wholesale Telecommunications for International VoIP: Exploring Challenges and Opportunities

Telecom Technology Solutions

The telecommunications industry has witnessed a remarkable surge in demand for seamless and affordable communication on a global scale. As businesses increasingly expand their operations across international borders, Wholesale Telecommunications has emerged as a critical component for supporting efficient telecom technology solutions. Collaboration and partnerships form yet another avenue for wholesale providers to explore. By […]

How Messaging Solutions Revolutionize Communication and Drive Success

Enterprise Messaging Services

In today’s fast-paced and interconnected world, effective communication is crucial for the success of businesses across various industries. Enterprise messaging solutions facilitate efficient and seamless communication between stakeholders, including clients, customers, and partners. These solutions offer a range of features and capabilities tailored to meet various industries’ specific needs and challenges. A2P Messaging solution has […]

Enhancing Customer Engagement: 8 Ways VoIP Phone System Takes Customer Service to the Next Level

VoIP Phone System

In the rapidly evolving business landscape, customer engagement has an important part to play in the success of companies. With the increasing demand for seamless and efficient communication, businesses are turning to advanced technologies to enhance their customer service capabilities. One such technology that is revolutionizing customer engagement is Voice over Internet Protocol (VoIP) phone […]

8 Critical Factors to Consider While Adopting SMS Hubbing

International SMS Hubbing

Businesses exchange 23 billion messages every day via SMS at an astounding 98% open rate, which keeps SMS communication as the most dependable messaging infrastructure. Network protocol diversity, fragmented telecom networks, and excessive costs associated with MNOs operating directly between one another are obstacles to the worldwide efficiency of messaging. International SMS hubbing effectively links […]