Author Archives: neha-m

VoIP Messaging: Frontier in Business Communications

As businesses are switching from landlines to Voice over Internet Protocol (VoIP) systems, every business’s communications toolkit offers integrated VoIP messaging services. After VoIP phone calls were used as leverage in transforming businesses, VoIP texting is next in line to help revamp A2P messaging for better communication strategies. Nearly half of businesses have implemented enterprise […]

How is Least Cost Routing Attracting Profits?

Routing plays a crucial role in wholesale VoIP termination. Different types of routing are the pre-defined sets of rules available in a specialized software called a routing engine. The method of routing selected can significantly impact the profitability and efficiency of any VoIP business. The market size of wholesale carrier exchange for voice is to […]

The Primer on A2P Monetization

A2P (Application-to-Person) messaging sends messages from a business application to end-users. They are usually sent by an automated process for marketing or service purposes. A2P enables enterprises to automate large volumes of business-critical messages. Some of its examples are OTP messages, package delivery notifications, suspected fraud alerts, and promotional messages. A2P SMS provides MNOs with […]

VoIP Call Drops: 5 Popular Ways to Deal with Them

The quality and reliability of calls placed over the internet keep getting better. VoIP technology is more flexible, cost-effective, scalable, and secure than the traditional phone line. These benefits are driving businesses to use VoIP-based phone systems for their overall communication needs. It is estimated that the value of global VoIP services will reach $102.5 […]

AI-Driven Next-Gen Traffic Monitoring Solution

Artificial Intelligence Enables Fast and Secure Network Performance in Telcos Telecom regulators face many difficulties while handling multiple operators in this fiercely competitive environment. Telecom operators are moving towards bulky technologies to meet ever-growing customer demands. This requires regulators across the world to embrace emerging technologies like AI to protect the interests of both service […]