Author Archives: manojjain

3 Tips to Ensuring Superior VoIP Call Quality

VoIP call solutions

As the use of VoIP grows in popularity among global enterprises, providers looking to maintain relevance throughout this expanding market must take steps to ensure they are able to deliver the high-quality services many businesses have come to expect. As a global leader in offering retail and wholesale VoIP termination services, BridgeVoice knows a thing […]

Decoding the Myths of VoIP Call Quality

Voice Quality

In the past, when most everyone used wired landline phones, call quality was high and static or dropped calls rare. When VoIP and wireless usage became more predominant, end users became more accustomed to dropped calls and needing to dial back. At that time, the tagline of a U.S.-based carrier’s TV commercial posed the question, […]

Why VoIP Termination Is Critical?

Why VoIP Termination is Critical

When a caller dials the number, not caring if calling a landline, mobile or VoIP line, the caller’s service provider needs to route the call, perhaps via the network of another carrier to deliver that call to an end point not on their owned network. The route and carriers involved depending on cost, quality, available […]

What WebRTC Enables?

What WebRTC Enables

Web real-time communication (WebRTC) has the potential to transform the World Wide Web by embedding peer-to-peer sharing applications into browsers and enabling live video streaming over mobile phones. WebRTC is fully supported by Google Chrome and Mozilla Firefox, for example, thereby enabling websites to become service providers. While this situation could increase competition for voice […]

Streamlining VoIP Termination Services

Streamlining VoIP Termination Services

VoIP traffic is increasing because it is a more affordable alternative to time-division multiplexing (TDM) calling and satisfies the need for wholesale termination arrangements to ensure that calls reach their intended destination regardless of whether the originating carrier has facilities in that geography. A carrier’s success depends highly on which carrier it chooses for VoIP […]

Challenges in VoLTE: Why Deployment Has Been Slower Than Expected

Challenges in VoLTE

Technology throughout the telecom industry is continuously evolving to enable fast and efficient communication. Voice over Long Term Evolution (VoLTE) is a revolutionary service that is taking the industry by storm, replacing antiquated voice networks with faster and more reliable LTE networks. VoLTE is an entirely new way of transmitting voice, allowing wireless carriers to […]

Keeping it Simple: Reducing the Complexity of VoIP Termination Services

VoIP Termination Services

As VoIP becomes an increasingly popular choice for both business and personal communications, the wholesale market is growing more competitive and complex by the minute. For carriers, choosing the right partner for VoIP termination services is a critical decision that determines the overall success of their organization, affecting everything from profit margins to customer satisfaction. […]

Upgrade from CRM to TRM to Increase Telecom Services Revenue

Upgrade CRM to TRM

U.S. telecom industry spending is projected to reach $1.4 Trillion USD and global telecom spending will reach $5.6 Trillion USD in 2015, according to Plunkett Research. Worldwide, the VoIP service market alone reached nearly $70 Billion USD in 2014, fueled largely by growth in business VoIP services, according to Infonetics Research. Business voice services are […]

Unified Communications & Collaboration – The What and the Why….

Unified Communication

Unified Communications and Collaboration (UC & C) is the integration of real-time applications such as video presence, IM, email, voice mail, fax, video conferencing, web collaboration and CRM. Through the integration of all of the various forms of workplace communication, UC&C provides for a number of operational advantages for both large enterprise and SMBs alike. […]