Since its inception, VoIP technology has come a long way with the help of various innovative advancements. It has changed business communication tremendously especially through its exceptional cost-benefits. The VoIP technology is currently employed by all sizes of businesses, but it still carries a huge potential to further grow and evolve by integrating with various upcoming technologies. At present, one...
SMS marketing is now commonly used by marketing, communication, and business professionals. This digital communication platform has developed an innovative way to introduce interpersonal campaigns with its customers. Whether it's a widespread SMS initiative or the sharing of valuable and realistic knowledge in real-time, SMS is the strongest ally for deploying streamlined and profitable communication initiatives. With an average SMS...
The market innovations presented by 5G has helped to reduce latency with faster connection speed and higher device capacity but at the same time it is posing a challenge for telecom companies. As data travels quickly across the world, linking apps, devices, and users, and providing services at a lightning speed, telecom companies are scrambling to keep pace with revenue...
Workplaces globally have accepted the ‘new normal’ of working culture by decentralizing which has exponentially increased the technology needs of businesses. In 2021, businesses are looking for agility and cost efficiency to combat the aftermath of economic shutdowns. And the cloud platform has become the inevitable solution. If we look at the telecom industry, cloud computing is allowing companies in...
Times have changed and so has the technology. Mobile technology gained prominence particularly in the 90s when companies like Nokia, Motorola entered the homes and changed the scenes thereafter paving way for more advanced technologies. Owing to the growing work from home concept, enterprises today are moving from ‘on-premises’ to ‘cloud-reliant’ communication offerings. For enterprises, the decision goes deeper down...
In the digital era, the telecom industry provides ample services to its customers apart from calling. With these increased services, the telecom industry has become a goldmine of data. Thus, it has become highly prone to risks and different types of frauds. A fraudster can be sitting inside the company’s premises or even half-way across the world and would still...
2020 remains to be a year of irony. While some industries struggled to survive, few others had the challenge of addressing the massive surge in demand. One such industry was telecommunication that saw a jump in demand when most offices and schools across the world shifted base. There was a manifold increase in the demand for telecommunication services primarily the...
The first-ever SMS in the world was sent on 3rd December 1992 by Neil Papworth, that said, “Merry Christmas.” For the convenience they provide, messaging services have been used for various purposes since then. The 2000s saw the growth of person-to-person (P2P) messaging while the 2010s have seen a surge in the growth of application-to-person (A2P) messaging. Though P2P messaging...
Every industry has experienced major impact since the onset of COVID-19, and telecom industry is no stranger. Undeniably there have been some major disruptions in the telecom space. The industry has seen close to 80% dip in international roaming clearly due to the lack of travel. Similarly, there are other telecom services that have also suffered. But on the bright...
Businesses today must guarantee the continual presence and engagement of their potential client base through all the social media platforms as well as their website. Investment in enhanced business communication has become primary for businesses to successfully sell their products and services. However, social media promotions are no more enough to engage the customers as they are constantly flooded with...
